Privacy Policy
Last updated: August 3, 2026
1. Information we collect
- Information you provide: such as your name, email address, company, and phone number when you request a demo or contact us.
- Usage data: such as pages viewed, referring source, IP address, browser, and device information collected automatically.
- Platform data: where you use SwissCRM as a merchant, we process order, transaction, subscription, and fulfillment data on your behalf.
2. How we use information
- To respond to demo requests and inquiries, and to provide and operate the platform.
- To secure the service, detect fraud, and comply with legal and card-network obligations.
- To improve our products and communicate relevant updates.
3. Sharing of information
We do not sell your personal information. We share information only with service providers who help us operate (for example, email delivery and payment processors), when required by law, or to protect our rights and the security of the platform.
4. Data security
SwissCRM is a PCI Level 1 Service Provider and maintains safeguards designed to protect information under our control. Cardholder data is vaulted and tokenized. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
5. Data retention
We retain personal information for as long as necessary to fulfill the purposes described here, comply with legal obligations, resolve disputes, and enforce agreements.
6. Your rights
Depending on your location, you may have rights to access, correct, delete, or restrict the processing of your personal information. To exercise these rights, contact hello@swisscrm.com.
7. Cookies
We use cookies and similar technologies as described in our Cookie Policy.
8. Changes to this policy
We may update this Privacy Policy from time to time. The "Last updated" date above reflects the latest revision.
9. Contact
Questions about your privacy? Contact us at hello@swisscrm.com or 508-901-9487.